Terms of Purchase
General Provisions
These Terms of Purchase are formulated to standardize the commodity transaction behavior of users on the spigenhub.it.com e-commerce platform, clarify the rights and obligations between the platform and purchasing users, and apply to all commodity purchase orders and transaction behaviors on this website. All users who complete order placement and payment on the platform shall be deemed to have fully understood and voluntarily accepted all the terms of these purchase terms.
User Purchase Qualification
Users who purchase commodities on spigenhub.it.com need to have independent civil capacity and legal shopping qualification. Users shall ensure that the personal information, receiving information and payment information filled in during the purchase process are true, accurate and complete, and shall bear the legal responsibility for false information. It is forbidden for users to use the platform for illegal transactions, malicious orders, malicious returns and other behaviors that damage platform rights and interests.
Commodity & Price Specification
All commodities displayed on spigenhub.it.com are genuine Spigen tech accessories, including device protective cases, screen protectors and other peripheral products, with clear product parameters, material descriptions and applicable model information. All commodity prices on the website are denominated in unified USD, with transparent pricing and no hidden charges. The platform will launch regular discount activities, and the actual transaction price shall be subject to the real-time settlement price on the order page. All orders enjoy global free shipping service, and no additional shipping fee will be charged.
Order Confirmation & Transaction Rules
After the user completes payment successfully, the platform will automatically confirm the order and generate a formal transaction record. The platform will process and ship the order within 1-3 working days. Users shall not arbitrarily cancel valid paid orders in batches or maliciously. For orders that need to be cancelled, users shall initiate the cancellation application in accordance with the platform process before shipment. After the goods are shipped, the order cancellation shall be handled in accordance with the return and refund policy.
Delivery & Receipt Rules
The platform provides global unified delivery services, with a conventional delivery cycle of 6-12 working days, and supports expedited delivery options. Users shall take the initiative to track logistics information and complete goods receipt in a timely manner. If the package is lost, damaged or delayed due to incorrect receiving information filled by users, the platform will not bear the corresponding liability. After receiving the goods, users shall check the integrity of the commodities and packaging in a timely manner, and feed back abnormal problems to customer service within a valid time limit.
After-Sales Transaction Rules
All purchase orders on spigenhub.it.com enjoy 60-day free return service and 5-10 working days refund processing service, which is implemented in accordance with the platform’s Refund Policy. Users shall abide by the return rules, and ensure that the returned goods meet the secondary sales standards. The platform reserves the right to verify the return goods and reject unqualified return applications. For transaction disputes arising from purchases, both parties shall solve them through friendly consultation based on these Terms of Purchase.
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